Nexify Growth
Services Implementation & Migration Optimization & Rescue Development & Integration Managed Services Support & Training Consulting & Business Analysis AI in NetSuite How We Work Blog FAQ Contact Get Your Cost Estimate
Our methodology

How We Work

Every NetSuite engagement runs through the same five phases, with named deliverables at each step and a clear split between what we do and what you do. No black box, no surprises at go-live.

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How does a NetSuite engagement with Nexify Growth work? We run every project through five phases — Discover, Design, Build, Validate, and Launch & Stabilize — over roughly 4–16 weeks for a typical implementation. Each phase has named deliverables, a defined split between our work and yours, weekly demos during the build, and documented change control. You always know what's done, what's next, and what needs your decision.

The five phases

A named process, start to finish.

Phases overlap on purpose — the build and validation run in parallel — so elapsed time is shorter than the weeks read end to end. The structure stays the same whether it's a full implementation, an integration, or a rescue.

Phase 1

Discover

Weeks 1–2

Process mapping, requirements, current-state assessment.

Phase 2

Design

Weeks 2–4

Solution design, integration architecture, written proposal.

Phase 3

Build

Weeks 4–12

Configuration, scripts, integrations, weekly demos.

Phase 4

Validate

Weeks 10–14

UAT, data reconciliation, role-based training.

Phase 5

Launch & Stabilize

Go-live + 30 days

Cutover, a hypercare window, clean handoff.

Phase 1 · Weeks 1–2

Discover

Before we touch NetSuite, we learn how your business actually runs today.

We interview the people who own each process — order to cash, procure to pay, the month-end close — and map the current state as it really works, not as the org chart says it should. We inventory your data, list your integrations, and write down the requirements that will drive everything after. Most failed projects go wrong here, by skipping straight to configuration. We don't.

What we do

  • Interview finance and operations process owners
  • Map current-state processes end to end
  • Document requirements and priorities
  • Inventory data sources and integration touchpoints
  • Flag risks before they become surprises

What you do

  • Make process owners available for 2–3 sessions
  • Give us access to current systems and sample reports
  • Share the pain points you want gone
  • Confirm which outcomes matter most

Deliverables: current-state process maps · requirements document · prioritized backlog · data inventory · risk register.


Phase 2 · Weeks 2–4

Design

We turn requirements into a concrete plan you approve before any building starts.

The solution design document says how NetSuite will be configured to match your processes, how data will move, and how each integration will work. Alongside it comes a detailed proposal — scope, timeline, and cost in writing. This is the phase that lets your CFO see the whole shape of the project on one page, and the phase that keeps the build from drifting.

What we do

  • Design the NetSuite build against your processes
  • Plan integrations and the data migration approach
  • Define the chart of accounts and reporting model
  • Write the proposal — scope, timeline, cost

What you do

  • Review the solution design in detail
  • Confirm priorities and any trade-offs
  • Sign off on scope before the build begins
  • Line up internal testers for later phases

Deliverables: solution design document · configuration plan · integration architecture · data migration plan · written proposal with scope, timeline, and cost.


Phase 3 · Weeks 4–12

Build

Configuration, scripts, and integrations come together — with a demo every week.

This is where the design becomes a working system. We configure the platform, write SuiteScript where standard functionality falls short, build the integrations, and run the first test load of your real data. Every week you see a demo of what changed. That rhythm is deliberate: it means nothing lands as a surprise at user acceptance testing, and course corrections happen while they're cheap.

What we do

  • Configure NetSuite to the approved design
  • Write SuiteScript, workflows, and saved searches
  • Build and test integrations
  • Run the first migration test load
  • Demo progress every week

What you do

  • Attend the weekly demo
  • Give feedback inside the same week
  • Prepare your team for the change ahead
  • Start cleaning source data for migration

Deliverables: configured NetSuite account · custom scripts and workflows · working integrations · first data test load · weekly demo recordings.


Phase 4 · Weeks 10–14

Validate

We prove the system works with your data, your scenarios, and your people.

User acceptance testing runs against real business scenarios, not a happy-path script. We reconcile migrated balances back to the source system line by line, log and fix defects, and train your team in the roles they'll actually use. Nobody goes live on a system they haven't tested with their own numbers. The output of this phase is a documented, signed-off readiness call — not a hopeful one.

What we do

  • Run UAT with your team against real scenarios
  • Reconcile migrated data to the source system
  • Log, triage, and fix defects
  • Deliver role-based training
  • Write the cutover plan

What you do

  • Test the scenarios your team runs daily
  • Reconcile the balances you know cold
  • Confirm training actually landed
  • Give the go / no-go on readiness

Deliverables: UAT test scripts and results · reconciled data loads · defect log · trained key users · cutover plan.


Phase 5 · Go-live + 30 days

Launch & Stabilize

Go-live is a managed event, and we stay close for the 30 days that matter most.

We run the cutover to the plan, then hold a hypercare window — typically the first 30 days — where questions spike and the first month-end close happens on the new system. Issues get resolved fast and logged as we go. When things are stable, we hand off documented configuration to your internal admin, transition you into managed services, or split the two. The choice is yours; there's no forced continuation.

What we do

  • Run the production cutover to plan
  • Run hypercare support after go-live
  • Resolve go-live issues quickly and log them
  • Document the build for your team
  • Hand off to your admin or our managed services

What you do

  • Run your first close on NetSuite
  • Escalate issues during hypercare
  • Decide how you want ongoing support handled

Deliverables: production go-live · hypercare support log · resolved go-live issues · admin handoff documentation · managed-services transition (optional).


Engagement models

Three ways to work with us.

The five phases apply to project work. How you engage overall depends on whether you're building something new, running something live, or want a second set of expert eyes.

Project

A defined outcome — implementation, integration, or optimization — delivered through the five phases with scope, timeline, and cost agreed in writing up front. Best when you know what you need built and want it done cleanly.

What it costs tracks scope — users, modules, data to migrate, integrations, and customization — typically over 8–16 weeks. Estimate yours.

Retainer

Ongoing administration, development, and support scoped to your account — an experienced admin and developer on call without a full-time hire. Best when you're live on NetSuite and want a dependable bench.

Scoped to your account size and complexity. See current market ranges in the pricing guide.

Advisory

Lighter-touch strategic input — architecture reviews, roadmap sessions, and second opinions before you commit to a build. Best when you have your own admin but want expert judgment on the hard calls.

Priced against current consultant rates. See the ranges in our consultant rates guide.

Every engagement is scoped to your account — the pricing calculator gives an instant estimate for your profile, and our pricing guides cover current market ranges.


Communication

A rhythm your CFO can follow in three minutes.

Most project anxiety comes from not knowing where things stand. We make status the default, not something you have to chase.

Weekly demos

During the build, you see working software every week — not slides. It's the single best way to catch a misread requirement while fixing it is still cheap.

Concise status updates

A short written update each cycle: what's done, what's next, and what needs a decision from you. Readable in a couple of minutes, not a 20-slide deck.

One point of contact

A shared backlog and issue log stay visible to you throughout, and you always know who to ask. Full-lifecycle accountability means the same team from scoping to support.


Change management

How scope changes are handled.

Requirements shift on almost every project. The discipline isn't pretending they won't — it's keeping every move visible and deliberate.

When something new comes up, we write it as a change request before any work starts, with its impact on scope, timeline, and cost stated plainly. You decide whether it's worth it. Small requests get batched so they don't fragment the build; larger ones are re-estimated and approved before we touch them. Nothing gets built off a hallway conversation, and nothing appears on an invoice that you didn't agree to first.

This is disciplined change control, described as a way of working — not a guarantee that scope never moves. It's the mechanism that keeps ERP projects from the 3–4x budget overruns that hit roughly 75% of ERP projects when changes pile up unmanaged.


Why Nexify Growth

Built the way you'd want your ERP partner built.

Holistic techno-functional prowess Our team bridges the gap between business needs and technical execution: expert consultants, developers, and BAs fluent in NetSuite's full potential.
Full-spectrum NetSuite solutions From complex implementations and migrations to ongoing managed services, support, and bespoke SuiteScript development, we cover it all.
AI-accelerated advantage We put AI to work inside your NetSuite environment: predictive insights, intelligent automation, and analytics that go beyond standard reports.
Full-lifecycle accountability One firm from first scoping through post-go-live support. No handoffs between vendors, no institutional knowledge lost.

Questions, answered directly

How we work — FAQ

How long does a NetSuite implementation take?

A standard NetSuite implementation runs 4–6 months. Simpler single-entity builds phase in over 90–120 days, and complex multi-entity or heavily customized projects run 9–18 months. Our five phases overlap — Build and Validate run in parallel — so elapsed time is shorter than the phase weeks added end to end. Data quality, integration count, and customization appetite drive the timeline more than headcount.

What happens if scope changes mid-project?

Every change is written up as a change request before any work starts, with its impact on scope, timeline, and cost stated plainly. Small requests get batched; larger ones are re-estimated and approved by you first. Nothing gets built off a hallway conversation. This is disciplined change management — not a promise that scope never moves, but the mechanism that keeps the moves visible and deliberate.

Do you replace our internal team or work alongside it?

Alongside it. Your process owners know how the business actually runs, and that knowledge shapes the build. We handle NetSuite configuration, scripting, integration, and data work; your team owns decisions, testing against real scenarios, and sign-off. After go-live you can keep an internal admin, use our managed services, or split the two.

What engagement models do you offer?

Three. Project engagements deliver a defined outcome — implementation, integration, or optimization — against the five phases with scope, timeline, and cost in writing. Retainers cover ongoing administration, development, and support, scoped to your account. Advisory is lighter-touch strategic input — architecture reviews, roadmap sessions, second opinions. What each costs depends on scope, users, modules, data, and integration complexity — the pricing calculator gives an instant estimate, and our pricing guides cover current market ranges.

What do you deliver during hypercare after go-live?

After go-live we run a hypercare window — typically the first 30 days — with fast issue resolution, close-cycle support, and a running log of everything raised and fixed. You run your first month-end close on NetSuite with support on call. Then we hand off documented configuration to your internal admin or transition you into managed services — your choice, no forced continuation.

See all frequently asked questions

See how this would run for your project.

Tell us your current system, user count, and timeline. We'll walk you through what the phases look like for your situation — no obligation, no sales pitch.

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